PARTIES, DEFINITIONS AND ACCEPTANCE
1.1 This electronic document, referred to as TERMS, contains information about the Virtual Office service offered by the SERVICE PROVIDER, as well as the rules, duties and rights that must be reviewed by the CLIENT before finalizing the subscription.
1.2 To access the documentation for use of the fiscal and commercial address, the CLIENT must read and understand the information contained in these TERMS and provide their electronic acceptance by checking the "I accept the Terms of Use" checkbox, expressing free, explicit and unequivocal agreement with all provisions herein.
1.3 The CLIENT who does not agree with any of the provisions of this instrument must not provide electronic acceptance of these TERMS nor use the Virtual Office service offered by the SERVICE PROVIDER.
1.4 SERVICE PROVIDER. The Virtual Office service is offered by WEFOUNDR TECNOLOGIA LTDA, a private legal entity, registered under CNPJ No. 45.237.448/0001-61, headquartered at R. Waldemar Falcão, 979 - Horto Florestal, Salvador - BA, 40295-010 / Horto Office Building - Suite 201.
1.5 CLIENT. For the purposes of these TERMS, CLIENT means any regularly incorporated or being incorporated legal entity that registers on the website and contracts the services provided by the SERVICE PROVIDER in the context of its economic or business activity.
1.6 The CLIENT declares that the contracting occurs within the scope of their business or economic activity, without personal or domestic use, characterizing a business-to-business (B2B) relationship.
1.7 Acceptance of TERMS. Use of the service is conditioned on acceptance of these TERMS and payment of the chosen plan at the time of contracting, with the right to use the address valid exclusively during the plan's validity period.
OBJECT, PURPOSE AND SERVICE LIMITATIONS
2.1 Service Description. The VIRTUAL OFFICE service consists of providing the right to use its address for commercial and/or fiscal purposes, allowing the CLIENT to use it for business promotion, registration with public agencies, opening or amending CNPJ, and other legal purposes compatible with the nature of the service, without in any way characterizing lease, transfer of possession, sublease or any real right over the property.
2.2 Other Included Services. The service includes receipt and management of correspondence, access to the Client Area and eventual use of physical spaces or other additional benefits, subject to the specific conditions of each plan.
2.3 Target Audience. The Virtual Office service is aimed at regularly incorporated or being incorporated legal entities, especially entrepreneurs, startups, micro-enterprises, small businesses, consultants, service providers and digital businesses.
2.4 Service Purpose. The provided address may be used by the CLIENT as: (a) Commercial Address, for company promotion, communication, marketing and public identification; and (b) Fiscal Address, for company registration with public agencies, including the Federal Revenue Service and commercial registries.
2.5 Limitations on the Right to Use the Address. The following limitations apply:
a. the right to use the address is personal, limited, temporary and non-transferable, and its use by third parties or for purposes other than those provided herein is expressly prohibited;
b. the service is not intended for activities requiring permanent operational infrastructure, goods storage, product circulation or continuous in-person public service;
c. the SERVICE PROVIDER's address may not be used for registration of companies or activities requiring State Registration;
d. use of the address as headquarters, fiscal, commercial or registration address is subject to local zoning regulations;
e. the CLIENT is fully responsible for the legality of the activity exercised and the correct CNAE classification;
f. the SERVICE PROVIDER reserves the right to refuse, suspend or cancel the contract if the reported activity is incompatible with the service or contrary to applicable law.
REGISTRATION, ELIGIBILITY AND ACCESS
3.1 Registration Information. To exercise the right to use the SERVICE PROVIDER's address, the CLIENT must provide accurate, complete and up-to-date registration information.
3.2 Address Linked to a Single CNPJ. The address provided may only be used by a single legal entity or CNPJ effectively linked to the CLIENT's registration, and simultaneous or shared use by more than one legal entity is prohibited.
3.3 Legal Capacity to Contract. The CLIENT must have legal capacity to accept these TERMS and hold sufficient powers to legally represent the legal entity. False, outdated or incorrect data may result in account termination.
3.4 Updating Registration Information. The CLIENT must keep their registration information updated and promptly comply with any update requests from the SERVICE PROVIDER.
3.5 Non-Compliance with Update Obligation. Failure to comply with the registration update request may result in service suspension, feature limitation or contract termination.
3.6 Absence of Impediments to Acceptance. By accepting the TERMS, the CLIENT declares having no impediments to register and use the service.
3.7 Confidentiality of Access Credentials. The CLIENT is responsible for keeping their access credentials confidential and must notify the SERVICE PROVIDER of any loss or unauthorized access.
PLANS, DOCUMENTATION AND BENEFITS
4.1 Virtual Office Plans. The Virtual Office plans include the right to use the fiscal/commercial address, subject to the terms of the contracted plan, as well as, where applicable, supporting documentation related to the address.
4.2 Documentation by Plan Type. For Companies plans, the SERVICE PROVIDER will provide an address use declaration, proof of address, IPTU, Operating License and AVCB. For MEI plans, basic documentation will be provided, including an address use declaration and proof of address.
4.3 Issuance, Provision and Limits of Documentation. Documentation will only be issued after confirmation of payment and completion of the necessary registration data.
4.4 Security, Content and Purpose of Documentation. Documentation will be provided in compliance with applicable law, including data protection regulations, and must be used only for purposes compatible with the regular use of the contracted service.
4.5 Update of Commercial Conditions. The SERVICE PROVIDER may review and update values, commercial conditions and services offered, with prior notice to the CLIENT. Changes will only take effect from the next plan renewal.
4.6 Daily Pass Credits. Upon contracting any Virtual Office plan, the CLIENT may receive, according to the chosen plan, a number of daily pass credits for use of workstations in the SERVICE PROVIDER's coworking space.
4.7 Nature and Use of Credits. Daily pass credits constitute a promotional benefit, granted on a non-mandatory basis. Credits are for single, personal and non-transferable use.
4.8 Use of Credits. Each credit corresponds to one daily use of a workstation and may only be used upon prior reservation, subject to space availability and usage rules.
4.9 Validity and Cancellation of Credits. Daily pass credits have a validity of 6 (six) months from the plan contracting date and expire automatically thereafter.
4.10 Refusal or Cancellation of Reservations. The SERVICE PROVIDER reserves the right to refuse or cancel reservations made with daily credits in case of misuse or violation of these TERMS.
WITHDRAWAL AND INITIAL CANCELLATION
5.1 Exercise of the Right of Withdrawal. The CLIENT may exercise the right of withdrawal within 7 (seven) calendar days from the date of receipt of the fiscal/commercial address documentation, by formal request through official service channels.
5.2 Object of the Contracted Service. The CLIENT acknowledges that the contracted service consists of providing a commercial and/or fiscal address and the documentation necessary for its use.
5.3 Start of Service Execution. Receipt of the address documentation constitutes the beginning of execution of the contracted service.
5.4 Loss of Right of Withdrawal Due to Use. If it is found that the CLIENT used the address or documentation for any business registration purposes, the right of withdrawal will not apply.
5.5 Declaration for Cancellation Within Legal Period. When requesting cancellation within the legal period, the CLIENT must expressly declare that they have not used and will not use the documentation or the address provided.
5.6 Subsequent Use After Cancellation and Refund. If, after any cancellation and refund, use of the address or documentation is detected, the CLIENT will be subject to applicable contractual and legal measures.
TERM, RENEWAL AND TERMINATION
6.1 Term. The term of the contract will follow the period corresponding to the plan chosen by the CLIENT, counted from the contracting date.
6.2 Renewal Upon New Payment. Renewal of the right to use the address will only be effective upon payment of the amount corresponding to the new contractual period. Absence of payment will be interpreted as the option not to renew.
6.3 Use of Address Without Renewal. Once the contract ends, the right to use the address ceases immediately. Continuing to use the address after termination will be considered improper use.
6.4 Absence of Termination Penalty. Due to the prepaid nature of the service, the CLIENT may choose not to renew the service at the end of the contracted period without any termination penalty.
6.5 Absence of Proportional Refund. The CLIENT acknowledges that cancellation before the end of the contracted period will not entitle them to a proportional refund of amounts already paid.
6.6 Request for Non-Renewal or Termination. After the legal withdrawal period, cancellation, non-renewal or termination requests must be submitted through the SERVICE PROVIDER's official service channels.
6.7 Post-Termination Obligations. After termination, the CLIENT must: (a) settle any outstanding amounts; (b) keep registration data updated; (c) hold a valid and active CNPJ, when applicable; and (d) present proof of address removal within the stipulated period.
6.8 Post-Termination Regularization Pendencies. Failure to comply with the obligations in clause 6.7 authorizes the SERVICE PROVIDER to consider only the operational regularization pending, without reinstating or extending the contractual term.
BILLING, DEFAULT AND MONITORING
7.1 Payment for services is subject to the amounts, conditions and deadlines informed at the time of contracting and in the Client Area.
7.2 Late Payment Charges. Late payment may result in a 10% (ten percent) late fee on the amount owed and interest of 1% (one percent) per month, calculated pro rata die.
7.3 The CLIENT acknowledges that they may receive automatic communications regarding invoices, due dates and payment reminders.
7.4 Absence of Default on Main Service. Due to the prepaid model, access to the service is entirely conditioned on advance payment. Non-payment implies non-contracting or non-renewal.
7.5 Collection of Ancillary Amounts Due. Failure to pay ancillary, operational or indemnification amounts may result in extrajudicial or judicial collection measures, including credit bureau registration.
7.6 The SERVICE PROVIDER may continuously conduct monitoring procedures to verify the regularity of address use by its CLIENTs.
7.7 If the SERVICE PROVIDER identifies that the CLIENT does not have an active plan and still maintains the address linked to their CNPJ, the SERVICE PROVIDER may send an extrajudicial notification.
RESPONSIBILITIES, WARRANTIES AND LIMITATIONS
8.1 CLIENT Responsibilities: (a) use the address exclusively for legal purposes compatible with the service; (b) keep registration information updated; (c) use the address only during the plan's validity period; (d) promote correct address updates with public agencies; (e) ensure business activity complies with applicable law; (f) be fully responsible for all business activities conducted.
8.2 SERVICE PROVIDER Responsibilities: (a) provide the CLIENT with the right to use the address during the plan's validity; (b) provide the documentation necessary for address verification; (c) manage correspondence when included in the plan; (d) process personal and business data in compliance with the LGPD.
8.3 Limitation of SERVICE PROVIDER Liability. The SERVICE PROVIDER shall not be responsible for: correspondence delays or losses due to third-party failures; fiscal, labor or corporate obligations of the CLIENT; misuse of the address; false information provided by the CLIENT; damages from force majeure or unforeseen events.
8.4 Warranties. The SERVICE PROVIDER guarantees the availability of contracted services as agreed. Any unplanned interruption will be addressed as a priority.
CLIENT SUPPORT
9.1 Service and Support. The SERVICE PROVIDER will provide official service channels for communications and requests related to the virtual office service, subject to its operational policy and procedures.
9.2 Scope of Support. Support covers exclusively operational and administrative matters related to the service, including guidance on the address, documentation clarifications and correspondence management information.
9.3 Support Limitations. Support does not include legal, accounting, corporate, tax or regulatory consulting. The CLIENT is solely responsible for seeking professional guidance when necessary.
CORRESPONDENCE AND PARCEL MANAGEMENT
10.1 Receipt of Correspondence. By contracting the service, the CLIENT expressly authorizes the SERVICE PROVIDER to receive, on their behalf, correspondence and parcels sent to the provided address.
10.2 Definition of Correspondence. For purposes of these TERMS, correspondence means predominantly documentary mail, including letters, invoices, institutional notices, contracts and administrative documents.
10.3 Limitations and Operational Limits. The service does not include receipt of court summons or official communications requiring formal acknowledgment. Items exceeding 5 (five) kilograms, any dimension above 150 (one hundred and fifty) centimeters or total volume over 0.4 m³ are also excluded. The CLIENT may receive up to 2 (two) parcels per month.
10.4 Misuse of Service. The virtual office service is not intended to function as a logistics center, recurring goods receiving address or e-commerce operation.
10.5 Registration, Scanning and Notification. The SERVICE PROVIDER will maintain internal records of received correspondence and parcels, notifying the CLIENT through registered communication channels.
10.6 Pickup and Forwarding. Correspondence and parcels may be picked up by the CLIENT or by a duly authorized person.
10.7 Storage Period and Subsequent Disposal. Correspondence may be stored by the SERVICE PROVIDER for a maximum period of 90 (ninety) calendar days from the date of receipt.
10.8 Liability Waiver. The SERVICE PROVIDER shall not be liable for delays, losses or damage resulting from failures in third-party delivery services.
10.9 Receipt After Plan Termination. Once the plan is terminated, the SERVICE PROVIDER is not obligated to receive or manage correspondence addressed to the CLIENT.
ADDRESS DEREGISTRATION AFTER TERMINATION
11.1 Plan Termination. The right to use the address is granted exclusively during the validity period of the contracted plan. Upon expiration without renewal, the CLIENT immediately loses the right to use the address.
11.2 Obligation to Update Address. After the plan expires, the CLIENT commits to changing the address in all public or private records, including Federal Revenue Service registration, commercial registries, financial institutions, regulatory bodies and promotional materials.
11.3 Deregistration Deadline. The CLIENT must complete the address change within a maximum of 60 (sixty) days from the plan termination.
11.4 During this period, the CLIENT must immediately cease any new use of the address provided by the SERVICE PROVIDER.
11.5 Improper Use of Address. Using the address after the plan's validity period expires, without express and valid authorization, will be considered improper use.
11.6 Applicable Measures. In case of improper use, the SERVICE PROVIDER may: send extrajudicial notifications; notify public agencies; take judicial or extrajudicial measures; charge amounts due; protest bills; and register the debt with credit bureaus.
11.7 Liability for Improper Use. The CLIENT shall be fully responsible for any damages, losses, costs or liabilities arising from improper maintenance of the address after contract termination.
OWNERSHIP AND USE OF THE ADDRESS
12.1 Ownership and Nature of Address. The address provided to the CLIENT is linked to the establishment used by the SERVICE PROVIDER. The CLIENT acknowledges that there is no transfer of possession, ownership or real rights over the property.
12.2 Absence of Rights Over the Property. Contracting the service does not grant the CLIENT any right of permanence, possession, physical use or access to the property.
12.3 Change of Operational Address. The SERVICE PROVIDER may, at any time, change the operational address used for the service, provided the continuity of the contracted service is guaranteed.
12.4 Precarious Authorization to Use the Address. The authorization granted to the CLIENT is personal, limited, temporary and non-transferable, and may be automatically terminated upon expiry of the contracted plan.
12.5 Cessation of Authorization. Once the contract expires or the authorization ceases, the CLIENT must immediately discontinue any use of the address.
12.6 Use Before Third Parties. The CLIENT commits to not representing to third parties that they have a physical operational establishment at the provided address, except as a commercial and/or fiscal address linked to the virtual office service.
ADMINISTRATIVE, JUDICIAL AND EXTRAJUDICIAL CLAIMS
13.1 Claims Involving Third Parties. The SERVICE PROVIDER has no participation, interference or responsibility in the business activities conducted by the CLIENT.
13.2 If the SERVICE PROVIDER is included in proceedings initiated by third parties due to legal relationships maintained exclusively by the CLIENT, such circumstance shall not imply acknowledgment of liability by the SERVICE PROVIDER.
13.3 The CLIENT acknowledges that all obligations arising from their business activities are their sole responsibility and commits to clarifying the absence of the SERVICE PROVIDER's involvement.
13.4 If inclusion of the SERVICE PROVIDER in such proceedings generates costs or losses, the CLIENT may be held responsible for the respective reimbursement.
13.5 Cooperation in Claims. The CLIENT commits to fully cooperating in clarifying the facts and demonstrating the SERVICE PROVIDER's lack of involvement.
13.6 To this end, when requested, the CLIENT must: (a) provide documents and information for the SERVICE PROVIDER's defense; (b) make declarations confirming the SERVICE PROVIDER acts only as a virtual office service provider; and (c) notify authorities that the address corresponds only to a commercial and/or fiscal address.
13.7 The CLIENT acknowledges that their cooperation is essential for proper investigation and commits to acting in good faith.
13.8 CLIENT Responsibility. The CLIENT must seek to exclude the SERVICE PROVIDER from any proceedings. If not possible, the CLIENT shall be responsible for all costs incurred by the SERVICE PROVIDER.
TERMS UPDATE
14.1 Update of TERMS. The SERVICE PROVIDER may edit, modify or update these TERMS at any time to improve, adapt or update service delivery.
14.2 When relevant changes occur, CLIENTs will be notified through registered contact channels or through a notice in the Client Area.
14.3 Continued use of the services after the updated version of the TERMS is made available will be considered as agreement with the new conditions.
14.4 If the CLIENT does not agree with the updates, they may choose not to use the services and request account termination.
GENERAL PROVISIONS
15.1 Applicable Law. The contracting is governed by the Brazilian Civil Code, in particular articles 421, 421-a and 593 to 609; Law No. 13,709/2018 - General Data Protection Law (LGPD); and Law No. 12,965/2014 - Brazilian Internet Civil Rights Framework.
15.2 Tolerance. Waiver of any provision of these TERMS shall not affect the other provisions, and tolerance by the SERVICE PROVIDER shall not constitute a waiver of any right or clause.
15.3 Severability. If any provision of these TERMS is deemed invalid or unenforceable, this shall not affect the validity of the remaining provisions.
15.4 Communication Between Parties. Communications between the parties may be conducted electronically, including by email, digital platform or other official channels provided by the SERVICE PROVIDER.
15.5 Communications sent to the email addresses or channels provided by the CLIENT at registration shall be considered valid and effective.
15.6 Omitted Cases. Matters not covered by this instrument shall be resolved in accordance with applicable e-commerce laws.
15.7 Electronic Acceptance. The CLIENT declares that acceptance of these TERMS by electronic means constitutes a valid and unequivocal expression of agreement with all provisions herein.
15.8 The PARTIES expressly agree to use and recognize as valid any form of electronic consent to the agreed terms.
15.9 Jurisdiction. The courts of the City of Salvador/BA are elected to resolve disputes arising from this instrument, to the exclusion of any other, however privileged.
Documento Autêntico
Last updated: April 2026
WEFOUNDR TECNOLOGIA LTDA
CNPJ 45.237.448/0001-61
Salvador, Bahia, Brasil